🇮🇩 Indonesia
Flights to Bali
Garuda Indonesia is notoriously strict on name changes — some travelers face full rebooking costs. Contact our team for Scoot correction options. SureFlight navigates both for Bali travelers.
Garuda Indonesia is notoriously strict on name changes — some travelers face full rebooking costs. Contact our team for Scoot correction options. SureFlight navigates both for Bali travelers.
Bali Ngurah Rai International Airport is Indonesia's primary tourist gateway and one of Asia's fastest-growing airports. Bali receives over 6 million international visitors annually — with Singapore and the UK being two of the largest source markets. The island is served by a mix of premium carriers (Singapore Airlines, Emirates) and budget airlines (Scoot, AirAsia) — each with dramatically different ticket policies. Garuda Indonesia's name correction policy in particular has resulted in some of the most expensive ticket errors documented in traveler communities.
Garuda Indonesia is widely regarded as the most restrictive major airline for name corrections. There are documented cases on TripAdvisor and FlyerTalk of passengers being charged the full price of a new ticket at the airport because Garuda's system could not process even a minor name discrepancy. In one documented UK case, a traveler was charged the full price of a new ticket due to a "Joe" vs "Joseph" name difference that Garuda refused to correct pre-departure.
SureFlight's expertise with Garuda is knowing exactly which cases can be resolved through their direct correction channel — and which require a more urgent approach or alternative solution. We have helped multiple passengers avoid the full-rebooking scenario that Garuda's frontline staff often present as the only option.
Scoot is significantly more flexible than Garuda for name corrections — changes are allowed up to 4 hours before departure — contact our team for current fees. However, Scoot Saver fares offer absolutely no refunds or credits under any circumstances except death of an immediate family member. If there is any chance your travel plans may change, purchasing travel insurance or a higher fare is essential. SureFlight's role with Scoot bookings is often maximising outcomes within the strict no-refund policy.
As of 2024, Bali has introduced a tourist levy of IDR 150,000 (approximately USD $10 or SGD $14) per international visitor, payable online before arrival via the Love Bali platform or at the airport. This is separate from the visa on arrival. Ensure you understand both requirements before flying.
The best weather is during Bali's dry season: April to October — low humidity, minimal rain, ideal beach weather. July–August is peak tourist season with highest prices. The wet season (November–March) offers lush scenery and significantly cheaper flights, though some days have heavy afternoon rain. From Singapore, Bali is a short 2.5-hour hop and can be visited year-round.
Garuda Indonesia is notoriously strict — some passengers have been forced to buy completely new tickets for minor name errors. SureFlight knows which Garuda correction channels can resolve issues versus which situations require urgent alternative solutions. Contact us as early as possible — the closer to departure, the more limited the options.
Scoot allows name changes up to 4 hours before departure. However, Scoot Saver fares offer no refunds whatsoever under any circumstances. SureFlight manages Scoot corrections and helps navigate outcomes. Contact our team for current fees.
UK passport holders must purchase a 30-day visa on arrival at IDR 500,000 (~$35) — also available as an e-VOA online at the same price before travel. Singapore passport holders receive a free 30-day visa exemption with no cost and no pre-registration required. Note: Bali also charges a tourist levy of IDR 150,000 (~$10) per international visitor.
Bali's dry season (April to October) offers the best weather with low humidity and minimal rain — ideal for beaches and outdoor activities. July–August is peak season with highest prices. The wet season (November–March) is cheaper with lush scenery but daily afternoon rain. From Singapore, Bali is easily visited year-round.
Our experts are online 24/7 — name corrections, cancellations, rebooking and special assistance. We handle everything.
