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Yes. Under TSA's Secure Flight Program, the name on your ticket must match your government-issued photo ID (passport, REAL ID driver's license, etc.) exactly. Even a single character difference can cause issues at security. SureFlight Booking ensures all name corrections are fully TSA Secure Flight compliant before your flight.

In most cases, non-refundable tickets can be refunded when there is a qualifying reason such as a medical emergency, bereavement, or when United cancels or significantly changes your flight. Under the DOT's Air Passenger Protections rule, airlines must refund passengers for significantly changed itineraries. We help you navigate these rules and file correctly.

Delta allows minor name corrections (typically up to 3 characters) on most fare types. However, the process varies by ticket type and how the booking was made. SureFlight Booking handles this directly with Delta — most corrections are resolved same-day. Contact us with your booking confirmation number and we'll take care of the rest.

Yes. Under the Air Carrier Access Act, all US airlines must provide wheelchair and mobility assistance at no charge. We coordinate this directly with your airline — whether it's United at Newark, Delta at JFK, or American at LAX — to ensure it's properly logged and ready on your travel day. We recommend at least 48 hours' notice when possible.

SureFlight Booking charges a transparent consultancy fee for our expert assistance. We quote this fee upfront before any work begins — no surprise charges. Any airline fees (such as name change or date change fees) are separate and will be clearly explained. We are not affiliated with any airline and operate as an independent travel consultancy.